The TMS Group understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

This Policy applies to our use of any and all data collected by us in relation to your use of our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:  


“Cookie” means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site. Details of the Cookies used by our Site are set out in section 12, below;

“Our Sites” means these websites,, and

“EU Cookie Regulations” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015.

“we/us/our” means TMS FZE, a limited company registered in Ras al Khaimah, UAE under 74 FZ3 04 15 7722, whose registered address is P.O. Box 85965, Al-Jazeera Al-Hamra, Ras Al Khaimah, UAE.

2. Information About us

2.1 Our Sites,, and, are owned and operated by TMS FZE, a limited company registered in Ras al Khaimah, UAE under 74 FZ3 04 15 7722, and whose registered address is P.O. Box 85965, Al-Jazeera Al-Hamra, Ras Al Khaimah, UAE.

2.2 We are regulated by RAK International Corporate Centre, Government of Ras Al Khaimah. Licence no. L1 04 15 427

3. Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of our Sites. It does not extend to any websites that are linked to from our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What Data Do we Collect?

Some data will be collected automatically by our Site (for further details, please see section 12 on our use of Cookies), other data will only be collected if you voluntarily submit it, for example, when requesting information. Depending upon your use of our Site, we may collect some or all of the following data:

4.1 [name;]

4.2 [business/company name]

4.3 [contact information such as email addresses and telephone numbers;]

4.4 [demographic information such as post code, preferences and interests;]

4.5 [IP address (automatically collected);]

4.6 [web browser type and version (automatically collected);]

4.7 [operating system (automatically collected);]

4.8 [a list of URLs starting with a referring site, your activity on our Site, and the site you exit to (automatically collected);]

5. How Do we use Your Data?

5.1 All personal data is stored securely in accordance with the principles of the UK Data Protection Act 1998. For more details on security, see section 6, below.

5.2 We use your data to provide the best possible services to you. This includes:

5.2.1  [Supplying our services to you;]

5.2.2 [Personalising and tailoring our services for you;]

5.2.3 [Responding to communications from you;]

5.2.4 [Supplying you with email newsletters that you have subscribed to (you may unsubscribe or opt-out at any time.

5.3 With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

6. How and Where Do we Store Your Data?

6.1 We only keep your data for as long as we need to in order to use it as described above in section 5, as required by law and/or for as long as we have your permission to keep it.

6.2 Your data will be stored or transferred outside of the European Economic Area.  You are deemed to accept and agree to this by using our Site and submitting information to us. We take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA.

6.3 Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Site.

6.4 Steps we take to secure and protect your data include:

6.4.1 Encryption (to AES 256) of all client data on all computers.

6.5 Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet.

7. Do we Share Your Data?

7.1 We may share your data with other companies in our group only. This includes our associated TMS Group Company, Taipan Management Services Ltd.

7.2 We may sometimes contract with third parties to supply services to you on our behalf. These may include payment processing, or the provision of services. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

7.3 We may compile statistics about the use of our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We do not share such data with third parties.

7.4 In certain circumstances we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings, where we are complying with the requirements of a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of us.

8. What Happens If our Business Changes Hands?

8.1 We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by us.

8.2 In the event that any of your data is to be transferred in such a manner, you will  be contacted in advance and informed of the changes. When contacted you will  however, be given the choice to have your data deleted or withheld from the new owner or controller.  This may of course prevent the continuation of previously contracted services.

9. How Can You Control Your Data?

9.1 When you submit information via our Site, you may be given options to restrict our use of your data. In particular, We aim to give you strong controls on our use of your data for direct marketing purposes including the ability to opt-out of receiving newsletters from us which you may do by unsubscribing using the links provided in our newsletters and at the point of providing your details.

10. Your Right to Withhold Information

10.1 You may access our site without providing any data at all.

10.2 You may restrict your internet browser’s use of Cookies. For more information, see section 12.

11. How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by us (where such data is held) on payment of a small fee. Please contact us for more details using the contact details below in section 13.

12. What Cookies Do us use and What For?

12.1 our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our Site and to provide and improve our services. For more details, please refer to section 5, above, and to section 12.6 below. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.

12.2 By using our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. We use third party Cookies on our Site for visitor analytics. For more details, please refer to section 5, above, and to section 12.6 below. These Cookies are not integral to the functioning of our Site.

12.3 All Cookies used by and on our Site are used in accordance with current EU Cookie Regulations.

12.4 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

12.5 You can choose to delete Cookies at any time.

12.6 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

13. Contacting us

If you have any questions about our Site or this Privacy Policy, please contact us by email  or by using our contact page. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as under section 11, above).

14. Changes to our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.